Tkbd Privacy Policy — Your Data is Safe with Us
Tkbd places the highest priority on protecting the personal data of users in Bangladesh. This policy clearly outlines what data is collected, how it is used, and what your rights are.
What Data We Collect and Why
Personal Identification Data
When you register with tkbd, we collect your name, mobile number, email address, and date of birth. This information is used solely for the purpose of creating and verifying your account. It is essential for confirming user age in accordance with the laws of Bangladesh. Your information is never sold or transferred to any third party. All data is secured with SSL encryption to prevent unauthorized external access.
Financial & Payment Data
During deposits and withdrawals, we only store the transaction reference number and the type of payment method used. Your bank account number, card details, or bKash PIN are never stored on our servers. Payment processing is handled entirely through licensed third-party payment gateways. All financial data is secured in compliance with PCI DSS standards. We conduct regular security audits to ensure your financial safety.
Usage Data & Cookies
When you use our platform, we automatically collect your device type, browser, IP address, and usage patterns. This information helps us improve platform performance and provide you with a better experience. Cookies are used only to maintain login sessions and remember language preferences. You can disable cookies from your browser settings if you wish, though some features may become limited as a result. No tracking cookies are used for advertising purposes.
Data Sharing & Disclosure
Tkbd never sells your personal data to third parties for commercial purposes. However, specific information may be provided when required by law or upon request from regulatory authorities in Bangladesh. Information may be shared with verification agencies in accordance with fraud prevention and anti-money laundering policies. Our technology partners operate under strict confidentiality agreements and cannot independently use your data. We always follow a minimum data policy when sharing any information.
Your Rights & Our Responsibilities
Right to Correct Data
You can log in to your account at any time to update your personal information. To correct inaccurate data, you may contact our support team. tkbd processes your correction requests promptly. Ensuring accurate information is also important for the security of your account.
Right to Delete Data
When you request account closure, we delete all data that we are not legally required to retain. Financial transaction records must be kept for a specified period in accordance with regulatory requirements. Data deletion requests can be sent to [email protected]. Processing is typically completed within 30 business days.
Data Portability
You may request a copy of your stored data at any time, which we will provide in a readable format. This gives you full control over your own information. Data will be sent within 15 business days of receiving your request. Protecting your ownership of personal data is our commitment.
Right to Opt Out of Marketing Communications
You may stop receiving promotional messages from us at any time. Notification preferences can be changed from your account settings. Requests to unsubscribe from marketing emails or SMS take effect immediately. However, important messages related to account security will always be sent.
Policy Changes & Contact
Tkbd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in advance via your registered mobile number or email. Updated policies take effect from the date of publication, which will be noted at the top of the page. Continued use of the platform implies your acceptance of the revised policy. For any privacy-related questions or concerns, please contact us directly — we are always ready to help.